The last two years have had a tumultuous impact on every patient, physician, and the entire United States healthcare system. Due to staff shortages, longer hours, and reduced revenues, doctors and other healthcare workers experienced emotional, mental, and physical strain during the COVID-19 pandemic. Medical centers postponed elective procedures, and patients delayed routine exams and screenings.
However, one group of patients kept appointments with their doctors as usual: those with concierge medicine memberships.
What is Concierge Medicine?
Concierge medicine – a membership-based discount program that provides individuals with a primary care doctor that is personalized and affordable while emphasizing personalized, direct care – has boomed during the pandemic. According to Kona Medical Consulting, concierge doctors saw a 21% increase in new patient volumes nationwide during 2020. Today’s advances in technology and direct communication allow concierge care to provide an elevated patient experience.
The COVID Factor
The COVID-19 pandemic forced people to self-isolate from seeing family and friends at times and interact with the world virtually. Thankfully, technology immensely helped people stay connected, remain active, and continue going to school or working during lockdown and quarantine. In the healthcare sector, virtual care became a necessity to treat patients. By allowing doctors to screen patients remotely, they could stay on top of their health from a safe distance.
As a result, telemedicine quickly shifted from an underutilized form of healthcare delivery to the mainstream.
Use of Technology in Healthcare Delivery
Several healthcare providers continue to adopt this reliable mode of healthcare, with some shifting to the concierge model of healthcare entirely. This trend is expected to continue into 2022 and beyond, subsequently elevating healthcare quality and boosting its delivery.
Concierge healthcare is an excellent way for patients to continue routine and preventive care. According to a McKinsey COVID-19 Consumer Survey, telehealth grew from 11% in 2019 to over 46% in April 2020 nationally, and this percentage increased the more prolonged the pandemic ensued. However, this number only grew from that point on. Virtual visits allow doctors to provide preventive care while avoiding cross-contamination and reducing the risk of contracting the virus.
The more healthcare systems implement and utilize technology now, the better prepared they will be for any future pandemic or public health emergencies.
Personalized Concierge Medicine is the Future of Healthcare!
Concierge medicine is not just a fad; it is part of the future of medicine. Improving the doctor-patient relationship is the healthcare industry’s way to create a healthier world.
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